At TRANSMIL we work with the aim to offer the user the best possible experience through our products and services. In some cases, it is necessary to gather information in order to do so. We care about your privacy and believe that we must be transparent.
Therefore according to what is established in EU REGULATION 2016/679 of the EUROPEAN PARLIAMENT AND COUNCIL dated 27th of April 2016 (from hereon RGPD) related to the protection of physical persons with regard to the treatment of personal data and the free circulation of this, an ACT 34/2002 of Electronic Commerce and Services of Information Society (from hereon LSSI), TRANSMIL, as the entity responsible for such data treatment, informs the user personal data provided by the user will be incorporated.
The user is obliged to provide true, exact and complete information regarding their identity. The user shall in any case be accountable for the veracity of the data provided, and TRANSMIL reserves the right to exclude from the services provided any user who has provided false information, without prejudice of any other legal actions that may be taken. Furthermore, the user must certify that they are at least 14 years old and that they have the necessary legal capacity to consent to the treatment of their personal data.
The compromise of Transmil begins with the following explanation:
TRANSMIL, S.A. with VAT No. ESA20078523 and fiscal address in PORTUETXE 63, 3 20018 Donostia-San Sebastian, Spain, telephone number (+34) 943 224 170 and email address firstname.lastname@example.org, is responsible for the treatment of the personal data provided by the user when accessing and using the website.
TRANSMIL compromises to apply the IT security measures provided by the Regulation with the aim to avoid the access or wrongful use, manipulations, damage or loss of the data.
The personal data the user might provide are as follows:
Is some cases, filling out the registry form is obligatory in order to access and enjoy the services offered in the web; furthermore, not providing the requested personal data or not accepting the present data protection policy means that it will not be possible to subscribe, register or participate in any of the promotions where personal data is requested.
The operations, technical management and procedures, whether they are carried out automatically or not, that allow the gathering, storage, modification, transfer and any other actions related to personal data are to be considered as personal data treatment.
TRANSMIL treats the information provided by the users with the following purposes:
Manage and send the information requested and reply to the consultation or requests made by the user through the website, as well as providing the services offered to those who may be interested.
Develop commercial actions and carry out maintenance and management of the relationship with the user, as well as managing the services and information offered through the website.
The fields in the registration from must be filled out obligatorily so that TRANSMIL can fulfil all the purposes mentioned earlier.
In some cases it will be necessary to provide information to the authorities or third parties for auditing purposes as well as managing data on invoices, contracts or Documentation in order to respond to claims made by clients or public administrations.
The treatment of the personal data provided by the user is carried out based on the legal bases that legitimise such use:
Legitimate interest for the treatment of the client data in direct marketing actions and express consent of the interested party.
Compliance of legal obligations for fraud prevention, communication with public authorities, and third party claims.
Should the interested party not provide the said data or this be incorrect or inexact, TRANSMIL will not be able to attend to the request and it will be impossible to provide the request information or carry out the services. Therefore, TRANSMIL as the party responsible for the treatment of the data shall be exonerated of all accountability that may stem from the non-execution of the contracted service or of the consequences that may derive from such incorrect or inexact information.
TRANSMIL as the party responsible for the treatment of the data, compromises to store and manage the personal data and information gathered through this webpage with due confidentiality whilst maintaining the existing professional relationship and the interested person does not request the elimination of the data, and in any case no longer that 5 years from the end of the relationship established between the user and TRANSMIL. Nonetheless, the party responsible for the treatment may keep, duly protected, the data in order to attend to possible administrative or legal accountability.
Generally, TRANSMIL will not communicate personal data to third parties except when, and only prior authorisation from the user, the provision of a Service implies the necessity of a contractual relationship with another party also responsible for data treatment and when this is strictly necessary for the management and maintenance of the relationship between the user and mentioned party. This will only last the necessary time in order to enable the execution of the contracted service and under the same conditions and accountability demanded of the party responsible for the treatment.
Once the service has been completed, the party treating the data will return the same to the party responsible for the treatment and will delete any copy they may have.
Furthermore, in some cases, the law may demand that personal data is revealed to public entities or other parties; in these cases, only strictly essential data will be revealed for the fulfilment of such legal obligations.
Generally, the user’s data is stored within the EU. Data that is sent to third parties outside the EU will have a sufficient level of protection either because there are Binding Corporate Regulations (BCR) or they have been adhered to ‘Privacy Shield’.
In principle the services provided by TRANSMIL are not specifically directed to under aged persons. In the case of persons older than 14, treatment of the data may be carried out with the consent of the user, except when the law obliges the assistance of the holder of custody or tutelage.
TRANSMIL has enforced the personal data security protection levels legally required and makes sure that other additional security and technical measures are applied in order to avoid the loss, incorrect use, alteration, non-authorised access or theft of the personal data provided by the user.
Furthermore, TRANSMIL has adopted all the organisational and technical measures in order to guarantee the security and integrity of the personal data being treated as well as to avoid its loss, alteration and/or access by non-authorised third parties.
Nevertheless, if the user does not wish to have cookies installed in their hard-drive, they have the option to configure the browser so that it blocks the installation of these files. To obtain more information consult or Cookies Policies.
Version: February 2020.